FAQ

Below are our frequently asked questions accompanied by site specific answers. Don’t see an answer to your question below? Email us: hello@marquishaandco.com

Services

  • What services does Marquisha & Co. provide? Marquisha&Co. offers personal, academic and professional counseling, coaching and consulting. These services are essential to individual and collective wellness. Find out more about offered services here.

  • I’m interested in scheduling a session. How can I book an appointment for service? To schedule an appointment, visit the booking site and select the service, date and time you’d like to meet.

  • I am not sure if I need coaching or counseling. What is the difference between the two? Coaching services are for clients who have already established a system that works for self-improvement, but are in need of support to enhance their outcomes. Counseling is for building capacity, strategies and coping mechanisms toward self-improvement.

  • How many FREE success or wellness calls can I book? There is one FREE 30 minute success or wellness call for each client.

  • I was receiving college prep services via Elite college knowledge and that site is no longer available. Are you still providing services in that area? Yes! College & career preparatory services are still available & are now all offered via Marquisha&Co. To book an academic or career support service, select t Packages and Services tab and choose a coaching or counseling session. Please also indicate your area of need (personal, academic, or career) in the notes section. 

Payments

  • I booked a service, how should I pay for it? All services are payable via CashApp, PayPal or the booking site, and are due  at the time of booking. If you pay via the booking site, you will not be charged until your appointment is accepted. 

  • I am interested in a package which is to be paid monthly. Is it due on a certain date? During your initial intake, details regarding services, plan of success, pricing and payment due date will be discussed. Monthly packaging payments are typically due on the 1st or 15th of each month. Flexible payment options are available upon request.
  • I would like to arrange automatic payments for my M&Co. services. Is that an option? Yes! You can arrange recurring payments via stripe. See template below.
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Products & Orders

  • I want to make a purchase. How do I place an order? To place an order, view our online shop & fill your cart with M&Co. goodies. 

  • I placed an order. How long before I receive it? All orders are fulfilled within 7-10 business days of being placed. You should receive an email confirmation when your order has shipped which will include order details and tracking information. If you’ve pre-ordered an item, refer to posted date available and note the order will be fulfilled within 7-10 business days following the posted date.

  • Can I receive a refund for an order I placed? No. We do not issue refunds for orders once they’re placed. However, we do offer site and service credit as well as replacements for damaged goods.
  • I have received my order and would like to submit a review. Can I? Absolutely! We welcome product and service reviews. Please submit yours to us here.

Other FAQs

  • I am interested in the M&Co. exclusive members only collective. How do I apply? To apply to The Sanctuary Collective, you can submit an application. You can also find more information here.

  • I have a topic suggestion for the podcast. How might I share it with you? All podcast related suggestions should be submitted via the topics suggestion form.

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